Single Window

Single Window Clearance Mechanism

The Government of Tamil Nadu takes cognizance of the need for continuously improving the ease of doing business in the state in order to demonstrate the state`s interest in creating an investor friendly climate conducive to the domestic and global business community. One of the key technology interventions taken by the government is implementation of this online Single Window Portal to deliver requisite services to investors in a time-bound and transparent manner during the Pre-establishment stage, Pre-operation stage, and Renewal stage.

The services provided through the Single Window Portal are supported legislatively by the Tamil Nadu Business Facilitation Act, 2018 (deemed to have come into force on the 28th day of October2017) and Tamil Nadu Business Facilitation Rules, 2017.

Single Window

Key Features of Single Window Portal

The key objective of the Single Window Portal is to ensure time-bound processing of applications and issue of clearances by various departments of the state for establishing/ expanding an Enterprise (includes both Manufacturing Industries, and Services Industries) and for services that are required during normal course of business including renewals. Some of the key features of the Single Window Portal are:

• Single point acceptance and electronic distribution of applications to the respective Competent Authorities without the need for Applicants to physically visit the offices
• Custom generation of forms for individual Competent Authorities along with requisite attachments
• Single point of capture of information with the feature of auto-population of data
• Online approval by concerned Competent Authorities and provision to download the certificate online
• Online tracking / automatic alerts to applicants through SMS/ Emails
• Customized online MIS reports for monitoring at different levels
• Provision of deemed approval*, in case the concerned Competent Authority fails to decide on the application within the time limit.
• Provision for the applicant to raise queries * select clearances only