Yes. In case of Large Enterprises, Guidance, under the Industries Department of the Government of Tamil Nadu is the Nodal Agency. In case of Micro, Small, and Medium Enterprises, the Office of the Regional Joint Director of Industries and Commerce in respect of Chennai district, and the District Industries Centre in respect of other districts is the Nodal Agency
Guidance is a Government agency under the Industries Department, Government of Tamil Nadu.
Application submission related - Once an investor has logged in the Tamil Nadu Single Window Portal
The Government of Tamil Nadu offers incentives and subsidies such as Fiscal incentives include Capital Subsidy, Training Subsidy, Electricity duty exemption, Stamp duty exemption, Reimbursement on SGST, Road tax exemptions, etc. The details of sector-wise incentives can be accessed from More details
Yes, Guidance supports an investor in investment facilitation for setting up of a business in Tamil Nadu.
The key objective of the Single Window Portal is to provide Government to Business (G2B) services for new and existing enterprises in a digital manner without any physical touch point with government departments.
The following features are under development:
Any new or existing investor who wishes to invest in Tamil Nadu can use the Single Window Portal.
Follow the below steps to avail the services on Single Window Portal:
An online wizard has been created under the heading "Know your Clearances" on the home page to help investors determine approvals required for their enterprise. You need to respond to the questions in the online wizard to know about the approvals required for your business.
No you need not upload any documents while registering on the Single Window Portal
Yes, you may change the details by clicking on the Initiate Support Request button on the Home page and by following the next steps, as directed in the page
On the home page, click on the 'forgot password' tab. You will be prompted to answer the security question. On answering the question, kindly follow the next steps, as directed in the page.
If you are applying for clearances through the Single Window Portal, you need to create the login credentials only one time on the Single Window Portal and are not required to create login credentials in respective department portal.
No. You cannot use the login credentials created for the Single Window Portal on other department portals.
To avoid duplication of application, it is suggested to apply for the service/ clearance only on any one of the portals.
Yes, you can apply using the same registered investor user id and credentials.
In order to avoid filling multiple application forms to avail various clearances and also reduce the significant overlap in terms of data sought for each clearance (application), a Combined Application Form (CAF) has been developed in the Single Window Portal. The CAF streamlines the need for entrepreneurs/ investors to submit the same information to multiple authorities. The Single Window Portal shall automatically populate the information captured in the CAF, as part of the application form for each individual clearance.
CAF details submitted on Single Window Portal cannot be changed. However, applicants may fill a new CAF.
Yes, the checklist of documents can be viewed for every type of clearance / service. On the Single Window Portal home page, click on the Clearance tab and choose List of clearances section. On accessing the List of Clearances section, click on the Procedure button to access the checklist of documents for the respective clearances.
You can submit the documents only in the following formats which include .JPG, .JPEG, .BMP, .GIF, .PNG, .TIF, .PPM, .DOC, .DOCX, .PDF, .RTF, .XLS, .XLSX, .PPT, .PPTX and .PPSX
There is no fee for registration on the single window portal.
If your enterprise comes under the MSME category, there is no fee levied for the single window services. However, if your enterprise comes under Large Enterprise category, Guidance levies fee for the single window services.
Upon completion of the required details in the application form, the user will be redirected to the payment gateway where multiple online payment modes are available including Net Banking, Debit/Credit Card Payment.
Yes. The Single Window Portal fees is calculated based on Investment (including Eligible Fixed Assets) value of each project and location of the project. For further information, please contact the Guidance helpdesk.
Yes, on successful submission of the application for each clearance, the applicant will receive notifications via SMS and email on their registered mobile number and email address respectively.
Yes, the timelines have been defined for each clearance. On the Single Window Portal home page, click on the Clearance tab and choose List of clearances section. On accessing the List of Clearances section, the timelines are published under the tab "Processing days"
The applicant can track the status of each application by clicking on the available options in the 'Track Applications' tab on the Single Window Portal home page.
No. The applicant is not required to submit hard copies of documents to Guidance or to the concerned authorities. However, the applicant shall be required to produce the original hard copies of the document for verification during inspection/ site visit (if required under respective department's legislation).
As per the TN Business Facilitation Act 2018, "Deemed Approval" means a clearance deemed to have been given by the Competent Authority on the expiry of time limit for providing such clearance in the absence of sufficient and reasonable cause for not clearing the application within the time limit. The deemed approval shall be issued by the Nodal Agency through the single window portal after obtaining concurrence of the Respective Committee under this Act.
There is provision for issue of Deemed Approval by the Nodal Agency for following 7 Pre-establishment clearances:
Yes, on successful processing of the application/ clearance by the concerned authority, the applicant can download the license/ NOC/ certificate from the Single Window Portal. The applicant can view and download the document from the applicant dashboard section, by clicking on the approved options in the 'Track Applications' tab on the Single Window Portal home page.
Applicants can submit general queries and single window related technical queries/ issues, after registration on single window portal. Post registration, in the applicant dashboard, an Initiate support request button is available. On clicking the same, applicant can raise a query, describe the issue faced, attach relevant document and submit. The query shall be routed to concerned authority for clarifications.
Grievances related to clearances can be raised on the Biz buddy portal. (More details)
Grievances may be tracked on the Biz Buddy portal.
In case of delay in the application processing or non-responsiveness of department, Large Enterprises can contact the Guidance Helpdesk, and MSMEs can contact the concerned District Industries Centre.