A Tamil Nadu Government Portal
Visit Guidance Site Operational Timings For Toll Free Number - 8:30 AM to 8:30 PM
Open 24x7
Toll Free Number: 18002583878
Industrial Helpline
search
Biz buddy
The Biz Buddy portal launched in 2019 is a dedicated industrial help desk of Tamil Nadu to solve issues faced by the investors in a time bound manner. The portal has helped solve over 125 requests with an 80% reduction in processing time.
Key Features
  • Unique reference number to track grievance submissions
  • Stakeholders are notified of the ticket status
  • Ticket can be escalated if grievance is not resolved within given time dashboard showcasing pending grievances, escalated issues, widget to sort mechanism to acquire industry stakeholders ideas and suggestions resolution will be provided within 30 working days
  • Submit a “Help Call” on issues which have not been resolved previously by a government department. Help calls are monitored and acted upon by the concerned tamil nadu government department(s)
Testimonials
S. Sarathi
JMD, Mando Automotive
Guidance TamilNadu Thanks for swift action through Biz Buddy and getting us approval to carry out CSR activity. Very user friendly facility created by Industrial Guidance. Hope more companies use this unique facility.
Praveen Mathew
Director, KA Group of Companies
Thank you, Guidance, for easing and getting Kanam Latex clearance through Biz Buddy for setting up a new surgical glove mfg unit at AMRL, Nanguneri which was pending for the last 5 years.
Reach our Biz Buddy Experts
Uthamacholan R
cholan@investtn.in
Rajesh Kumar
rajeshk@investtn.in