The Biz Buddy portal launched in 2019 is a dedicated industrial help desk of Tamil Nadu to solve issues faced by the investors in a time bound manner. The portal has helped solve over 125 requests with an 80% reduction in processing time.
Unique reference number to track grievance submissions
Stakeholders are notified of the ticket status
Ticket can be escalated if grievance is not resolved within given time dashboard showcasing pending grievances, escalated issues, widget to sort mechanism to acquire industry stakeholders ideas and suggestions resolution will be provided within 30 working days
Submit a Help Call on issues which have not been resolved previously by a government department. Help calls are monitored and acted upon by the concerned tamil nadu government department(s)